Privacy Policy - GDPR Statement

In accordance with the General Data Protection Regulation (GDPR) of 27 April 2016, we are required to provide you with this notice explaining the methods and ways in which we collect and process your personal data. We recommend carefully reading the following privacy principles for all visitors to the website https://vendfix.eu before submitting any personal data online. This document outlines what personal data may be collected and used, and explains other important privacy-related matters.

Data Controller

Techniline sp. z o.o., Sosnowa 4, 26-652 Janiszew, Poland is the controller of personal data.
To contact the Data Protection Officer, send a letter to the above address or an email to: [email protected].

Obtaining information about personal data processing

Providing personal data is voluntary. However, it is necessary to ensure the proper functioning of online services and to conclude a contract.

Data collection and purpose of processing

We process your data because it is necessary to perform the contract with you and to provide related services, i.e.:

  • user registration in the online store and ensuring the proper functioning of the online store - pursuant to Art. 6(1)(b) GDPR
  • handling claims - pursuant to Art. 6(1)(c) GDPR
  • statistical purposes - pursuant to Art. 6(1)(f) GDPR
  • tax and accounting purposes required by applicable law

Recipients of data

Your personal data may be transferred to other parties that will process your personal data on their own behalf, including (but not limited to):

  • entities providing postal or courier services
  • banks (for recovery of overdue payments)
  • government authorities or other entities authorized by law

Data protection

The data controller does not transfer, sell, or lend collected personal data to other persons or institutions, except to enable the fulfillment of obligations arising from concluded contracts and applicable law.

Data transmission is secured using SSL/TLS encryption protocols to protect against interception of transmitted information.

Payments made by credit card or electronic transfer are handled by independent services. These services are responsible for the data provided in their forms, which are also secured with appropriate technical measures.

Retention periods for your personal data

Your personal data will be stored for the duration of the contract and after its termination for the purposes required by applicable law, i.e. handling claims and warranties, and storing accounting documentation.

You have the right to access your data, rectify it, transfer it, restrict its processing, object to its processing, or withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal. You also have the right to lodge a complaint with the data protection authority if you believe that our data processing is not compliant with GDPR provisions.

Cookies

The website uses cookies for proper functioning. These are small text files placed in the user’s browser data set. They serve to remember the choices made by the user. These files are not used to process or store personal data.

Cookies are safe. They do not contain viruses or harmful software.

Cookies are also used to create statistics that help improve the content of the website. They serve to analyze views of the website content but do not allow personal identification of the user.

You can disable cookies at any time in your browser settings, but this may prevent the use of the online store.

The storage and deletion of cookies depend on browser settings. If the browser “remembers history” - it will store cookies provided by websites. If it “does not remember history” - cookies are deleted each time the browser is closed.

All requests to our service start a session that stores the computer’s IP address and creates a session cookie in the user’s browser. The IP address is used as protection against potential session hijacking attacks and is deleted when the session ends and its data is removed. The content of this cookie is a randomly generated hash and does not contain any identifier.

Our system logs IP addresses of visitors to the website. They are used to log various activities on the site, including failed logins and unhandled errors.

It is associated with the “Remember me” option on the service and allows automatic detection of returning users. It does not contain personal data.

It is used by the system protecting the website content from spam. As part of this functionality, the IP address of the person using the website is transmitted to Google.

Privacy module

The privacy module records granted consents for data processing in a log and is based on users’ email addresses.

This cookie stores the user’s language preferences when viewing the website. The cookie content is randomly generated and does not contain sensitive data.

Newsletter module

The newsletter module stores the user’s IP address, location, browser version, and operating system.

Final provisions

The website may contain links to other independent websites. The service has no influence and bears no responsibility for the privacy policies of these websites. Visitors should always check the privacy policy of those websites independently.