VENDFix provides a 12-month warranty exclusively for the repair/regeneration service performed by our workshop on the electronic board.
The warranty period starts from the date the repaired board is shipped back to you.
What does the warranty cover?
The warranty applies solely to the repair work we carried out, the purpose of which was to eliminate the specific fault reported by you.
During diagnostics, we verify the reported issue. Once the problem is located, we replace faulty components with new ones and then test the board under real-world conditions. If our repair proves ineffective or the same fault reoccurs within 12 months from the return shipment date - file a claim.
In such cases we will free of charge:
- re-diagnose and repair the board, or
- in justified cases - refund you the money
The warranty does NOT cover:
- new faults that appear after the repair due to other causes (progressive corrosion, mechanical damage, power surges, flooding, improper connection, damage caused by machine wiring or its peripheral, etc.)
- damage resulting from continued use, wear of consumable materials, or external conditions
- situations where the board was repaired/modified by another service after our work
How to make a warranty claim?
As simple as possible:
- In the fault description clearly mark that it is a warranty claim.
- Send the board to:
VENDFix
Techniline sp. z o. o.
Sosnowa 4
26652 Janiszew, Poland
Every board serviced by us has a unique identification sticker - we can instantly retrieve its full repair history. You do not need to keep a separate warranty card.
We will process the claim within up to 3 business days from receiving the board.
Not sure if your board is still under warranty?
Contact us
- we will check its history and get back to you within a few hours.